Custom Care
Exclude specific hydrosols or choose Aroma-Free—without changing how the formula performs.
Customize for Known Sensitivities
If you already know a hydrosol doesn’t work for you, tell us. Because each bottle is prepared after you order, we can exclude the named hydrosol(s) and select the safest compatible substitute (or distilled water for Aroma-Free)—without altering structure, pH, texture, or results.
No extra charge. Free delivery within Amman (3 JD elsewhere).
What Stays The Same (Always)
- Active mineral/clay dose & ratios
- Particle structure, dispersion, and pH window
- Oil-free, breathable feel & fast absorption
- Preservation and safety
- Intended outcomes: clarity, balance, microbial control, barrier compatibility
Don’t Know Your Triggers? Start Full—We’ll Handle the Rest
Reactions are rare. Start with the full formula. If your skin reacts, stop use and reach us via the contact form or email care@essenyx.com with:
- Order number
- Photos
- Where you applied it
- What you felt/observed
- When symptoms began
We’ll identify the culprit hydrosol, collect your bottle, and send a free custom remake.
Want The Same Customization Next Time?
Order normally from the Shop or any product page and, at checkout, add a note: “Repeat my Custom Care from order #____.” We’ll prepare the same exclusions.